On Wednesday, former Starbucks CEO Howard Schultz faced down Vermont Senator Bernie Sanders at a sometimes combative congressional hearing. Schultz claimed that his company treats its workers very well, has not engaged in any illegal union-busting activity, and is bargaining with unionized stores in good faith.
All three claims are disputed not just by the octogenarian democratic socialist who chairs the Senate’s Health, Education, Labor, and Pensions (HELP) Committee, but by many of Starbucks’s unionized employees as well as the National Labor Relations Board (NLRB). Starbucks, once widely regarded as a relatively progressive multinational corporation that treated its workforce well by the standards of the service industry, is
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