Haley Cribbs has worked for Starbucks in Bellingham, Washington, for about six years. When she joined as a “partner” (Starbucks’s term for employees), she found it to be “a pretty progressive company.” It has long offered workers relatively high wages and a lot of benefits not always common in service industry jobs, including a 401(k); medical, dental, and vision insurance; even a path to getting free undergrad education online. But Cribbs says that in the last couple of years there’s been a “culture shift” and the company has gotten less friendly to workers. Her hours were cut from 30 to 15 a year and a half ago, and to
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